ht77 Privacy Policy
A complete and transparent guide from ht77 on how your personal information is collected, used, and kept safe.
Table of Contents
This privacy policy applies to all users of the ht77 platform's services. By continuing to use the site, you are considered to have agreed to this policy. If you do not agree, please refrain from using the services.
Introduction & Scope
Details about the purpose, scope, and our commitments under this policy.
ht77 is a secure and reliable online betting and casino platform. We place the highest importance on our users' privacy. This privacy policy ("Policy") explains how ht77 collects, stores, uses, and where necessary shares your personal information with third parties.
This policy applies to the ht77 website (https://ht77.mom) and all associated digital services. By using our services, you accept the terms of this policy. We respect all relevant data protection regulations applicable to users in Bangladesh.
ht77 believes that transparency is the foundation of trust. That is why in this policy we explain in plain language — what information is collected and why, how it is used, and what rights you have.
Data Collection
What types of information we collect and how it is collected.
Information You Provide Directly
Information you provide yourself during account registration and transactions:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Payment account details (bKash, Nagad, Rocket, Upay)
- Bank account details (where applicable)
Automatically Collected Information
Information collected automatically when you use our platform:
- IP address and device identifier information
- Browser type and operating system
- Login time and session details
- Gaming history and betting activity
- Deposit and withdrawal transaction information
Location Information
To prevent fraud and ensure proper delivery of services, we may determine your approximate geographic location (IP-based). This information is used for security purposes only.
Information Received via Support
When you contact our 24/7 live chat or email support ([email protected]), the details of that conversation may also be stored with us — for the purpose of improving service quality.
Purpose of Data Use
The purposes for which collected information is used.
ht77 uses your information only for legitimate and necessary purposes. Your information is not used beyond the purposes listed below:
Identity Verification
Information is used to confirm your identity at the time of account registration and again when necessary. This is an essential part of preventing fraudulent activity.
Financial Transactions
Payment-related information is used to process deposits received and withdrawals made via bKash, Nagad, Rocket, Upay, and bank transfers.
Notifications & Communications
Contact information is used to keep you informed about account activity, transaction confirmations, and important platform updates.
Service Improvement
Information is used to analyze user behavior and further improve the game selection, interface, and overall experience of the ht77 platform.
Security
Information is used in security analysis to prevent account hacking, money laundering, and other fraudulent activity.
Responsible Gambling Support
Information may also be used to monitor user gaming patterns and provide support related to responsible gaming.
ht77 never sells your personal information or transfers it to third parties for commercial purposes.
Data Storage & Security
Where and how your information is kept safe.
ht77 has adopted industry-standard technical and administrative measures to ensure the security of your information. The key elements of our security framework are described below:
Encryption Technology
All data transmissions are secured through SSL (SSL/TLS) encryption. This means that any information exchanged between your browser and our servers is transferred in a completely secure and unreadable state.
- 256-bit SSL encryption
- Additional security layer for payment information
- Encrypted storage for stored data
Access Control
Access to your information is limited to only those staff members who need it to carry out their duties. All staff are required to follow strict confidentiality rules, and multiple layers of verification are in place to prevent unauthorized access.
Server Security
Our server infrastructure undergoes regular security audits. Through firewalls, intrusion detection systems, and continuous monitoring, we protect your information from cyber threats.
Backup & Recovery
Regular backups are maintained to ensure data security and continuity. In the event of a technical issue, a rapid recovery process is in place, which prevents loss of your account information.
While we make every effort to keep data secure, no digital system is 100% safe. We therefore ask you to keep your password confidential and to notify us immediately if you notice any suspicious activity.
Sharing Data with Third Parties
When and with whom your information may be shared.
ht77 does not generally transfer your personal information to any third party. However, sharing information may be necessary in certain situations:
Payment Processors
The necessary information is shared with the relevant payment service providers to complete financial transactions via bKash, Nagad, Rocket, Upay, and bank transfers. This information sharing is solely for completing transactions, and payment partners operate under their own privacy policies.
Legal Obligations
If disclosure of information is required under a court order, government directive, or applicable law, ht77 will comply. In such situations, we will always endeavor to notify you, if the law permits.
Technology Service Providers
We work with trusted technology partners for game software, fraud detection, and platform operations. These partners receive only the information necessary to provide the specific service, and they are bound by strict contractual confidentiality obligations.
What will never happen: ht77 will never sell your information to advertisers, data brokers, or any other commercial entity.
Cookies & Tracking Technologies
How cookies are used on our site.
Cookies and related technologies are used on the ht77 website to improve your experience and to keep services running smoothly.
Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, store security tokens, and retain form data. These cookies cannot be disabled, as the site will not work properly without them.
Analytical Cookies
Analytical cookies are used to understand which pages are visited most and how users navigate the site. This helps us make the platform more user-friendly. This information is analyzed in aggregate form and is not personally identifiable.
Preference Cookies
Preference cookies are used to remember your language preference, display settings, and other personal customizations, so you do not have to configure settings again each time you visit the site.
Managing Cookies
You can disable cookies other than essential cookies through your browser settings. However, disabling cookies may cause some ht77 services to not work properly.
User Rights
What rights you have over your information.
As a user of ht77, you have the following rights regarding your information:
Right to Access
You may request to know what information we hold about you. We will provide you with a summary within a reasonable time.
Right to Correction
If there is any inaccuracy in your stored information, you may request a correction. Information can be updated through account settings or by contacting the support team.
Right to Deletion
You may request that your information be deleted in certain circumstances. However, some information may be required to be retained for a set period due to legal obligations or ongoing transaction needs.
Right to Object to Processing
You may object to the processing of your information for specific purposes. We will review any such objection appropriately.
Data Portability
You may request a structured and readable copy of your own data. This request can be made through the support team.
Right to Restrict Processing
In some circumstances, you may request that processing of your information be temporarily restricted. To exercise this right, contact [email protected].
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible.
Data Retention Period
How long your information is kept.
ht77 retains your information only for as long as it is necessary or legally required.
Account Information
Account information is retained for the entire period your account remains active. Even after an account is closed, information may be held for a set period for legal and regulatory purposes.
Financial Transaction Information
Deposit, withdrawal, and betting history are retained long-term for legal compliance and dispute resolution. This information also works in your protection.
Support Conversations
Customer support records are retained for a reasonable period for service quality improvement and dispute resolution.
Cookies & Session Data
Session cookies are deleted as soon as the browser is closed. Persistent cookies are automatically deleted after their set expiry period.
Children's Privacy
Our commitment to protecting minors.
Protection for Users Under 21
ht77's services are strictly for individuals aged 21 and above only. We do not knowingly collect information from any minor. Age verification is in place during the registration process.
If it comes to our attention that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes
How and when this privacy policy may be updated.
How Updates Are Made
ht77 reserves the right to update this privacy policy when necessary. Updates may be required due to changes in the scope of services, addition of new technologies, or changes in legal requirements.
For significant changes, we will send a notification to your registered email and clearly announce it on the website. Continued use of the site after a revised policy takes effect will be considered your acceptance of the new policy.
The "Last Updated" date of this policy will always be shown at the top of the page so you can easily tell whether it is current. We recommend that you visit this page regularly.
Contact Us
Reach out to us with any privacy-related questions.
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. ht77's support team is available 24 hours a day, seven days a week in both Bengali and English.
Email Support
Live Chat
24/7 live chat support — available by logging in to the ht77 website
Language
Support is provided in both Bengali and English
When making a privacy-related request, please include your account identifying information so we can process your request quickly and accurately. We take every request seriously and are committed to taking appropriate action.
Your data is safe with us. ht77 is always committed to protecting your privacy through SSL encryption and a fair play policy.
Visit our help page for more information or assistance with your account.